Shipping & Delivery

Welcome to Riverich! We're committed to delivering your bags quickly, safely, and affordably. Please review our shipping policy before placing your order.

 📦 Order Tracking

You can track your order using the tracking link sent to your email after shipment.
If you have any questions, feel free to contact us at riverichhello@outlook.com.

 💰 Shipping Fees

We ship worldwide. Shipping fees are calculated at checkout based on weight, destination, and shipping method.

✨ Free Shipping on all orders over $99.

Additional free-shipping promotions may be available—check our homepage for the latest updates.

United States

  •  Fast Shipping: $20.31

  • Standard Shipping: $8.08

  •  Free Shipping: Orders over $99

 🌍 Other Countries

  •  Fast Shipping: $12.99

  • Standard Shipping: $6.99

  • Free Shipping: Orders over $99

 ⏱ Shipping Methods & Delivery Time

In-stock items: Please allow 1–3 business days for processing before shipment.
Pre-order items: Estimated delivery dates appear on each product page.
Please avoid selecting Fast Shipping for pre-order items.

Delivery Estimates:

  •  Standard Shipping: 10–15 business days (FedEx)

  •  Fast Shipping: 7–9 business days (DDP / FedEx)

  •  Free Shipping: 5 business days (Matson)

Shipping times do not include processing time.

 💰 Customs Duties

Shipments are sent without duties or taxes prepaid.
Customers are responsible for any import duties or taxes required by local customs.
Express shipments may have a higher chance of being assessed duties.

 📍 Shipping Restrictions

Please provide complete and accurate shipping information (full address, street/building number, name, phone number, email).

  •  PO BOX / APO / FPO / DPO addresses may cause delays or delivery failures.

  • Express shipping cannot deliver to PO BOX / APO / FPO / DPO addresses.

  • Delivery to remote areas (Hawaii, Alaska, Puerto Rico, Guam, European islands, etc.) may take longer.

  • For expedited options, please contact customer service (additional fees may apply).

 ⚠️ Failed Delivery

Please double-check your shipping details before placing an order.
We cannot issue refunds for packages lost due to incorrect shipping information.

If you entered incorrect information, contact us before shipment with your order number and updated details.

 📌 Additional Notes

Tracking updates may occasionally be delayed by the carrier.
Shipping times are estimates and do not include warehouse processing time.
During peak seasons, unexpected delays may occur. Thank you for your patience and understanding.